Privacy & Cookies

1. Introduction

FF Marcuard SA is committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and protect your information when you visit our website.

2. Scope

This policy applies to the website ffmarcuard.com and all personal data collected through it.

3. What Personal Data We Collect

  • IP address, device type, browser and system info
  • Contact form data (name, email, phone, message)
  • Usage behaviour (via cookies and analytics)

4. Purpose of Data Processing

  • To respond to contact inquiries
  • To analyse website usage and performance
  • To display location-based services (e.g. maps)
  • To ensure website security and compliance

5. Legal Basis

We process your data based on:

  • Legitimate interests (e.g. analytics, website operation)
  • Consent (cookies, marketing, third-party tools)
  • Legal obligations (Swiss and EU data protection laws)

6. Cookies

We use essential and functional cookies to operate this site, as well as third-party cookies (e.g. analytics tools like Google Analytics). Cookies are small files stored on your device.

You can manage or disable cookies in your browser settings. Please note this may affect the website’s functionality.

7. Analytics and Tracking Tools

This website uses Google Analytics (by Google Ireland Ltd.) to analyse website usage and improve performance. Google may process data in the USA. We have enabled IP anonymisation to protect your privacy.

You may opt out via browser settings or use the Google opt-out plugin.

8. Data Security

FF Marcuard SA uses SSL encryption and industry-standard technical and organisational measures to safeguard your data against unauthorised access, misuse, loss, or destruction.

9. Data Sharing and Transfers

We may share personal data with affiliated companies (e.g. Marcuard Heritage, Atlantis Marcuard) or external service providers strictly for the purposes stated above.

If personal data is transferred internationally, we ensure adequate protection in line with Swiss and EU data laws.

10. Data Retention

We retain personal data only as long as necessary for the stated purposes or legal obligations.

11. Your Rights

As a user, you have the right to:

  • Access and correct your personal data
  • Request deletion or restriction of processing
  • Withdraw consent at any time (if applicable)
  • Lodge a complaint with a supervisory authority

12. Contact

For questions about this policy or your personal data, please contact us:

FF Marcuard SA
Via Nassa 56, 6900 Lugano, Switzerland
Email: info@ffmarcuard.com
Data Protection Officer: fiorello.fiore@ffmarcuard.com

13. Updates

This policy may be updated from time to time. Please check back regularly.

Only available in English.